In his new book Secrets of Success With Procedures, Jack Nicholas, Jr., BS, MBA, P.E., CMRP, CRL, internationally recognized expert in business operations and maintenance reliability and a decorated US Navy veteran and naval engineer, shares his experiences on the importance of written procedures to operations success. Jack describes and discusses many management attributes centered on written procedures and includes a sample procedure found in Zavanta software.
Secrets of Success with Procedures is a quick, must-read for anyone involved in Policy, Process, Plans and Procedure management or for leaders wanting to make long-lasting improvements in their organization. Jack’s extensive experience validates yet again that ‘Good Procedures = Success.’ He shows that with clearly communicated standard operating procedures, organizations can drive the outcomes they want.
If you have thought of standard operating procedures as nice-to-have non-essentials or a “necessary evil,” see if you still think so AFTER you read Chapter 7, ‘How to Investigate Procedure Not Followed’ and the included case study entitled ’The Matchbox and the Nuclear Reactor.’ The concepts Jack presents are based on principles of human behavior supported by case studies showing just how effective and essential they are.
Source: https://goo.gl/8zgwsH
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